1. Package rate is valid for three (3) months from the date of purchase
2. The One Day Admission Ticket is only valid on the check-in day.
3. Check-in time at 1400 hrs and check-out time at 1200 hrs.
4. Check-in is only available from Wednesday to Sunday except on Malaysian School holidays & Public holidays.
5. Guest are entitled for 10% discount for pay-per-ride activities, Lockers & Tubes rental.
6. Prior booking of 3 days is required and confirmation is subject to availability. Please call + 603-56390191 or email to
[email protected] for reservation.
7. Customer must produce the Confirmation Form at the Sunway Lagoon’s Main Entrance ticketing counter for check-in and luggage drop off.
8. This package is non-refundable, non-exchangeable for cash and not applicable with other on-going offers, events and/or promotions.
9. Pre-purchased of any add-on or enhancement is non-refundable and non-exchangeable for cash.
10. No cancellation nor refund will be allowed upon confirmation of purchase.
11. Sunway Lagoon entrance ticket includes entry to all parks, including all rides, activities and attractions within the theme park. Not applicable for pay-per-ride activities: Bungy Jump, G-Force X, Go Kart and Wild-Immersion.
12. Sunway Lagoon operation hours is Monday to Sunday, 10:00 hours to 18:00 hours, closed on Tuesday (except Public Holidays & Malaysia School Holidays).
13. Guest should evaluate their risk in determining whether to attend. By visiting Sunway Lagoon, you voluntarily assume that there will be an elevated risk of exposure to Covid19 in a public space.
14. As part of our ‘Play & Stay With Confidence’ safety procedure, please maintain social distancing and you’re encourage to wear face masks while in our park.
15. Unvaccinated children and teenagers aged 17 years old and below must be accompanied by a fully vaccinated adult to enter.
16. Unvaccinated pregnant women will be required to conduct a COVID-19 RTK test on the same day. Only negative results are allowed to enter. Test kit are available for purchase.
17. Those with proof of medical condition exempting them from the vaccine are allowed to enter.
18. Unvaccinated adults with medical conditions without official proof of vaccine exemption are NOT allowed to enter. COVID-19 RTK test will not apply to this category.
19. With the purchase and/or use of the online ticket(s), you are agreeable to the terms and conditions and general rules and regulations of Sunway Lagoon.
20. Sunway Lagoon Sdn Bhd reserves the right to amend, delete and add to the terms and conditions without prior notice.
21. Please refer to Sunway Lagoon's Online Ticketing Policy.
22. General Park Rules of Sunway lagoon apply.
23. Effective 1 January 2022, camp out rates are quoted in Malaysian Ringgit inclusive of 6% Service Tax and 5% Entertainment Tax (applicable for theme park admission tickets only).